INFORMATION-TECHNOLOGY-MANAGEMENT REAL QUESTIONS, NEW INFORMATION-TECHNOLOGY-MANAGEMENT BRAINDUMPS FREE

Information-Technology-Management Real Questions, New Information-Technology-Management Braindumps Free

Information-Technology-Management Real Questions, New Information-Technology-Management Braindumps Free

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Tags: Information-Technology-Management Real Questions, New Information-Technology-Management Braindumps Free, Information-Technology-Management Latest Practice Questions, Valid Information-Technology-Management Exam Testking, Information-Technology-Management Free Braindumps

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WGU Information Technology Management QGC1 Sample Questions (Q18-Q23):

NEW QUESTION # 18
Which two benefits does RFID tagging offer for supply chain management? Choose 2 answers.

  • A. Discards inconsistent, incorrect, or incomplete information
  • B. Automates the different activities of the supply chain
  • C. Serves as a unique product identifier
  • D. Tracks a product's journey from manufacturing facility to store

Answer: C,D


NEW QUESTION # 19
Which three primary elements of information infrastructure support ongoing operations? Choose 3 answers.

  • A. Disaster recovery plans
  • B. Authentication plans
  • C. Backup and recovery plans
  • D. Business continuity plans
  • E. Augmentation plans

Answer: A,C,D

Explanation:
* Primary Elements of Information Infrastructure:
* Business Continuity Plans (BCP):Ensure that critical business operations continue during and after a disruption.
* Disaster Recovery Plans (DRP):Focus on restoring IT systems and data after a disaster.
* Backup and Recovery Plans:Protect against data loss and enable data restoration after failures.
* Why Other Options Are Incorrect:
* Option B (Augmentation plans):Not a standard element of information infrastructure.
* Option C (Authentication plans):Authentication is part of security protocols, not infrastructure support.
References:
* IT Continuity and Disaster Recovery Frameworks - ISO 22301
* Backup and Recovery Best Practices - NIST


NEW QUESTION # 20
Why is employee training important in an ethical IT use policy?

  • A. To make employees understand the company's culture and ethical boundaries
  • B. To reduce sensitivity to the accuracy of company communications
  • C. To create automatic updates of software patches
  • D. To eliminate information management risks

Answer: A


NEW QUESTION # 21
A company has a large percentage of employees who resist the use of new technologies. What should the company consider first before implementing a unified communications system?

  • A. Pilot testing
  • B. Competitors' systems
  • C. Corporate culture
  • D. Employee accessibility

Answer: C

Explanation:
* Importance of Corporate Culture in Technology Adoption:
* Organizational culture directly influences employees'willingness to adopt new technologies.
* Resistance often stems from fear of change, lack of trust in technology, or inadequate training.
* Steps Before Implementing a Unified Communications System:
* Assess the corporate culture to identify barriers to adoption.
* Develop a change management strategy to address concerns and align the system with company values.
* Incorrect Options Analysis:
* A. Pilot Testing:Useful later in implementation, but not the first step.
* B. Employee Accessibility:Important but secondary to addressing cultural barriers.
* D. Competitors' Systems:Irrelevant to internal resistance issues.
References and Documents of Information Technology Management:
* ITIL 4 Digital Transformation Guide (Axelos).
* "Change Management in Technology Implementation" (Harvard Business Review).


NEW QUESTION # 22
Which operational customer relationship management (CRM)technology maintains customer data and identifies prospective customers for future sales?

  • A. Campaign management
  • B. Call scripting
  • C. Contact management
  • D. Cross-selling

Answer: C


NEW QUESTION # 23
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